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Important update: Changes to our debit card fee

When we began rolling out our debit cards in 2020, we initially decided to keep them free for the first 100,000 users. We soon realized that people were excited to share their card unboxing experience on social media, which helped spread the word. So, we decided to keep the card free for as long as we could! Thanks to that, hundreds of thousands of Pakistanis received their SadaPay debit card for free. 💚

Importing cards is now a lot more expensive:

Recently, we’ve had to make some adjustments due to the tough economic situation. In the spirit of transparency, we want to share that we’ve implemented a fee for our Mastercard and PayPak debit cards. To maintain the same high level of service and ensure an amazing experience for our users, we had to make a few compromises.

Starting April 3rd, our previously free Mastercard debit card will now cost Rs. 895 + tax.

We’re still the most affordable account:

Keeping SadaPay the most affordable payments app remains a top priority for us. That’s why:

  • All money transfers are still free.
  • Three ATM withdrawals per month remain free.
  • We offer the best FX rates in the country for international transactions.
  • There are no recurring or annual fees for the card.

With these benefits, you can continue using your card without worrying about the unnecessary fees charged by traditional banks. We believe that charging a one-time fee for the physical card is the best way to maintain affordability.

Don’t forget about the virtual card:

Your virtual card—which is included when you sign up—remains free for online payments. We know that many of you prefer using virtual cards, and we want to ensure that you can still enjoy SadaPay’s services with ease.

If you already have a debit card, this update won’t affect you. However, if you need to order a new card or get one reissued, we hope you’ll understand why we had to make this decision.

Our commitment to transparency, customer satisfaction, and keeping money “sada” (simple) remains unchanged. Thank you for being part of our journey toward a brighter financial future. ❤️